A lot of businesses don’t have a growth problem.
- Paul Campbell
- Nov 8, 2025
- 1 min read
Updated: 7 days ago
They have a stage problem.
I’ve just revisited the book "Predictable Success" by Les McKeown — and it perfectly explains why so many businesses feel harder to run than they should.
The book’s core idea is simple:
Businesses move through predictable stages.
What worked at £1m revenue will break at £5m.
What worked at £5m revenue will stall at £10m.
Here’s what I see as well 👇
⚠️ Stage: “Whitewater”
Symptoms:
• Founder overwhelmed
• Missed deadlines
• Firefighting culture
• Cash surprises
Fix:
→ Clarify decision rights
→ Install weekly KPI rhythm
→ Hire a strong operator (not another visionary)
→ Build process around delivery
⚠️ Stage: “Treadmill”
Symptoms:
• Lots of meetings
• Slower decisions
• Innovation fading
• “We’ve always done it this way”
Fix:
→ Strip out unnecessary reporting
→ Reconnect leadership with customers
→ Create a small innovation team with real authority
→ Rebalance the leadership mix
The key lesson from Predictable Success:
High-performing businesses balance three types of leadership:
• Visionary (future-focused)
• Operator (results-focused)
• Processor (systems-focused)
Most SMEs are overweight in one.
As a Fractional FD, my job isn’t just to report numbers.
It’s to help owners see:
👉 What stage are we in?
👉 What leadership gap is holding us back?
👉 What system needs building next?
Growth becomes “predictable” when:
• Cash is visible
• KPIs are owned
• Decisions are structured
• Leadership roles are clear
If your business feels harder than it should right now, you’re probably not broken.
You’re just at a different stage.




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